Consulting Policy

This page contains information about how we will work together, and which guarantees Vettabase will offer to your company.

Non-disclosure agreement

Information about your infrastructure and your business will never be used or disclosed without your permission.

We may sign a non-disclosure agreement (NDA) before beginning the consulting work.

Credentials to your systems

We will use a virtual private network (VPN) if required. However, it is important that a proper client exists for Linux.

Access to your systems will happen via ssh, with key-based authentication. We will send you my public key.

If further passwords or credentials need to be communicated, they can be placed on the server that we will be able to access via ssh. In this way, no passwords need to be sent directly to us, in any form.

It is highly recommended to use a jumphost. It will be the only server that we will directly access. we will then access other servers (if needed) from the jumphost.

A jumphost may also be used to exchange further credentials, in a file that will be deleted as soon as it’s no longer necessary.

Sensitive information protection

On my side, your secret information will be equally protected, in the following ways:

  • No sensitive information will be stored in a clear form or sent over a network in an unprotected way;
  • No sensitive information will be left on a device usable by other persons without the necessary protections (for example, they will not be in a laptop without password on a public table);
  • In case a device containing your sensitive information is stolen, you will be immediately alerted.

Communications

Normal communications will happen via:

  • Emails;
  • A Slack channel;
  • Skype, Zoom or Telegram.

No passwords or other highly sensitive information will be communicated using these channels.

Questions

In case of further doubts or questions, please contact us.

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