Our contact details
124 City Road
Phone: +44 203 962 5762
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name, email, job titles)
- More generally, any information you may enter in our forms
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Download our free or paid materials;
- Register to events;
- Receive updates about our contents;
- Comment our contents;
- Send us a commercial enquire;
- More generally, when you fill a form on a Vettabase Ltd website you should expect us to collect the information you enter.
We use the information that you have given us in order to:
- Answer your commercial enquires;
- Send you updates and other marketing material from us.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at in**@ve*******.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
How we store your personal information
Your information is securely stored.
We keep all collected personal and company information for 5 years. We will then dispose your information by deleting it from our databases and backups.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at in**@ve*******.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at in**@ve*******.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk